Record-breaking passenger numbers highlight Heathrow’s importance for business travel
Heathrow Airport has reported its busiest September on record, welcoming nearly 7.4 million passengers and reinforcing its status as the UK's central hub for global travel.
This surge in passenger numbers highlights Heathrow's resilience and operational strength, particularly important for UK-based business travellers who rely on seamless connectivity for international meetings and events. Despite challenges such as the unexpected Collins Aerospace IT issue affecting airline systems across Europe, Heathrow's integrated operations ensured minimal disruption, allowing passengers to reach their destinations without cancellations. This commitment to smooth, stress-free journeys underscores Heathrow's vital role in supporting business travel.
Heathrow Airport’s busy terminals provide seamless connections for UK business travellers, supporting efficient national and international travel.
Maintaining its position as Europe's most punctual hub, Heathrow also achieved a significant milestone by being named the most connected airport in the world for the third consecutive year. Security performance remained consistent, with 95% of passengers waiting less than five minutes in security, reflecting the airport's focus on efficiency and customer experience.
As the UK's largest port by value, Heathrow facilitated over £215 billion in trade last year, connecting businesses to global markets and reinforcing its position as a major economic contributor. The airport's £1.3 billion investment plan for the coming year aims to enhance service, operational resilience, and growth for both airlines and UK businesses.
Additionally, plans have been announced for a 100% privately financed, wider and safer stretch of motorway at one of the busiest junctions on the M25 as part of the third runway development. The new section will be built offline, 130 metres to the west, minimising disruption for motorists and improving long-term infrastructure resilience.
Heathrow CEO Thomas Woldbye said:
“This summer at Heathrow was one to be celebrated. Operating Europe’s largest airport doesn’t come without its challenges, but I’m proud that our team delivered under pressure - welcoming nearly 7.4 million passengers in September alone while maintaining strong performance in punctuality and security. We continued to lead the pack in global connectivity, all while keeping the passenger experience smooth for millions. It’s a clear sign that Heathrow is vital to the UK’s economic growth and why we will continue to invest in our airport - opening up even more opportunities for passengers, airlines, and the country.”
Paul Baker, Sales Director of Global Travel Management, commented:
“Heathrow's record-breaking September and ongoing investments demonstrate a commitment to enhancing the travel experience for UK business travellers. The airport's resilience and forward-thinking initiatives ensure that our clients can rely on efficient and reliable connections for their international business needs.”
For more information on how these developments may impact your business travel plans, please contact your Global Travel Management Account Manager.