Our Story

Founded in 1997, Global Travel Management is an independent, family-owned leader in business travel, crafting seamless corporate journeys and travel solutions with a personal touch. Our award-winning team of hugely experienced travel consultants delivers professional, reliable solutions tailored to your business needs. From startups to established, multinational companies, we prioritise customer satisfaction, ensuring every trip drives success.

With partner agencies in more than 80 countries worldwide, our global network provides unmatched expertise and 24/7 support, wherever your business takes you. Our commitment to innovation and sustainability sets us apart, making travel effortless and impactful. This is the story of a company built on trust, expertise, and a passion for excellence in business travel.

Curious how we can elevate your corporate travel strategy? Connect with us to discover the difference a dedicated partner can make.

Why Global Travel Management?

If you're a travel manager, you’re tasked with orchestrating seamless corporate travel while balancing cost, compliance and traveller satisfaction. We make planning and booking flights, car hire, hotel accommodation and ground transport quick and simple, supporting you and ensuring compliance to your travel programme. Find out more here.

Icon of Global Travel Management | Business Travel Specialists

If you are a business traveller, you face the stress of managing tight schedules, dealing with unexpected disruptions and maintaining productivity on the go. We simplify your travel experience, giving you control, flexibility and peace of mind, supporting you on every journey with real-time, reliable, relevant information for you at every stage of every trip. Find out more here.

If you're part of the finance team, managing corporate travel expenses often means grappling with fragmented data, policy violations and time-consuming reconciliation processes. We address your challenges by providing centralised expense tracking, automated compliance checks and detailed cost analytics, giving you control over travel spend, reduce administrative burdens. Find out more here.

If you're a human resources professional, you have responsibility for fostering employee well-being and engagement while managing travel-related policies and ensuring traveller safety. Challenges include aligning employee travel preferences, maintaining duty of care and supporting global mobility. We provide tools to help you support your workforce, align with organisational values and demonstrate your duty of care obligations to colleagues. Find out more here.

Our Team

At Global Travel Management, our strength lies in our exceptional team of highly experienced business travel consultants, who are dedicated to delivering seamless travel solutions tailored to your needs. Guided by our accomplished senior leadership team, our consultants bring unparalleled expertise and a commitment to excellence to every journey. Below, meet the directors who steer our vision and ensure we remain at the forefront of business travel management

Scott Pawley

MANAGING DIRECTOR
Scott Pawley brings more than three decades of experience in corporate travel to Global Travel Management. His leadership focuses on delivering a highly personalised service and leveraging cutting-edge technologies to create tailored travel solutions that enhance efficiency and value for clients.

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Natalie Pawley

DIRECTOR
Natalie Pawley is a co-founder of Global Travel Management and plays a pivotal role in shaping the company’s customer-focused approach. With a strong passion for building long-lasting relationships, Natalie embodies the spirit of Global Travel Management’s core, family values, ensuring customers feel genuinely supported and valued.

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Paul Baker

SALES DIRECTOR
Paul Baker has unparalleled experience in business travel. Paul is able to combine more than 25 years’ experience as Sales Director of Global Travel Management with a long-standing role on the airline steering committee of the Focus Travel Partnership to deliver travel solutions that align with - and exceed - customer aspirations.

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Kelly Packington

OPERATIONS DIRECTOR
Kelly Packington draws on her vast experience in corporate travel as she manages and directs the day-to-day operational aspects of Global Travel Management. Her attention to detail and dedication to operational excellence keeps the business running efficiently, delivering on its promise of seamless travel experiences.

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Mark Wilson

MARKETING DIRECTOR
Mark Wilson joined Global Travel Management as its first Marketing Director, bringing over 20 years’ experience in the travel industry, marketing and journalism. He oversees all marketing campaigns and award-winning external communications, helping to shape Global Travel Management’s messaging and increase its visibility.

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Trust the Experts

Sustainability Team of the Year Finalist

Our team was named a finalist for Sustainability Team of the Year in The Business Travel People Awards, recognised for our impactful initiatives, like the GTM Carbon Offset Programme, that reduce our clients’ carbon footprint.
Best Marketing Initiative/Campaign

Our Sales and Marketing teams won the Advantage Travel Partnership’s Best Marketing Initiative/Campaign award, showcasing our innovative approach to promoting travel solutions that meet our clients’ needs.
Spotlight Award Nomination – Scott Pawley

Our Managing Director, Scott Pawley, was nominated for the Advantage Travel Partnership’s Spotlight Award, recognising his significant, long-term contributions to the travel industry and our clients’ success.
Focus Travel Partnership "TMC Champions" Winner

Global Travel Management was named the “TMC Champions” winner by Focus Travel Partnership, recognising our contribution and collaboration with suppliers. Operations Director Kelly Packington and Sales Director Paul Baker were highlighted for their leadership and involvement. Our collaborative approach ensures we deliver the best services to our customers.
Business Travel Company of the Year 2024

In 2024, Global Travel Management was honored as Business Travel Company of the Year, a testament to our commitment to delivering exceptional travel solutions tailored to our clients’ needs.
Best Workplaces in Travel

We’re proud to be ranked #1 in the Best Workplaces in Travel award, a prestigious national survey recognizing excellence across the travel industry. Our exceptional workplace culture ensures our team delivers outstanding service to every client.
Travel Businesswoman of the Year – Natalie Pawley

Our Director, Natalie Pawley, was named Travel Businesswoman of the Year for her inspiring leadership and dedication to empowering our team, ensuring exceptional service for our clients.
Star Sustainability Initiative Finalist

We’re a finalist in the Travel Bulletin Star Awards for our Star Sustainability Initiative, recognised for the success of our GTM Carbon Offset Programme and our commitment to achieving net-zero, aligning with our clients’ sustainability goals.
Business Travel Team of the Year Finalist

Our team was named a finalist for Business Travel Team of the Year in The Business Travel People Awards, reflecting our collaborative efforts to deliver innovative and reliable travel solutions for our clients.
TMC - Above and Beyond Finalist – Scott Pawley

Our Managing Director, Scott Pawley, was named a finalist for the ‘TMC - Above and Beyond’ award in The Business Travel People Awards, recognising his exceptional leadership and positive impact on our clients and the travel industry.

Global Travel Management is part of the Advantage Travel Partnership – a community of independent travel management companies spanning more than 80 countries worldwide.

This global community enables us to support customers who need international coverage, providing access to experienced, in-market experts who deliver local knowledge, cultural understanding and 24/7 service.

With over 30,000 travel professionals working across 6,000+ locations, this community offers the scale, flexibility and shared commitment to service excellence needed to support international business travel – wherever your organisation needs to be.

Go Global - Stay Local

World map highlighting countries that are global travel management partners in purple, with lighter purple for non-partner countries, and a legend describing the partners.

Sustainability

Business travel doesn’t have to cost the Earth. At Global Travel Management, our Carbon Offset Programme transforms your trips into a force for good. By planting trees through our partnership with Trees4Travel, we help you neutralise your carbon footprint, restore forests and support sustainable development. Every journey you take with us contributes to a greener planet and thriving communities. Join us in leading the way toward a sustainable future.

Curious about how your travel can make a positive impact? Explore the details and discover how easy it is to travel responsibly with Global Travel Management.

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