Global Travel Management provides a wide range of business travel services, including booking flights, hotels, rail and car hire. We also offer itinerary management, expense tracking, 24/7 traveller support and compliance with corporate travel policies, all tailored to meet the needs of business travellers and corporate travel managers.

Yes, we provide 24/7 support for travellers. Our dedicated team is available around the clock to assist with emergencies, last-minute changes, or any travel-related queries, ensuring peace of mind outside regular business hours.

You can book a trip using our online booking tool or by contacting our travel consultants directly.

Yes, we excel at handling last-minute travel requests. Our experienced team can quickly secure flights, hotels and other arrangements to meet urgent business travel needs efficiently.

Yes, you can modify existing bookings by contacting our travel consultants or using our online booking tool, subject to your company’s setup. Note that changes may incur fees or depend on airline and hotel policies.

Cancellations and refunds are processed according to the terms set by service providers (e.g., airlines, hotels). Our team will guide you through the process and advise on any applicable fees or refund eligibility.

Yes, we offer invoice and credit account options credit for eligible clients. For specific terms or to set up an account, please contact our team directly sayhello@gtm.uk.com. 

Yes, we can design and maintain a bespoke self-booking tool customised to your company’s travel policies and requirements. This tool can streamline bookings and integrate with your internal systems.

We provide a variety of online booking tools, including our proprietary platform and integrations with leading industry tools. These allow you to book travel, manage itineraries, and track expenses seamlessly.

Yes, our systems can integrate with your internal tools, HR platforms or expense management systems, enhancing efficiency and ensuring a cohesive travel management process across your organisation. Ask us for details sayhello@gtm.uk.com. 

We collaborate with your company to embed your travel policies into our booking systems. Our tools enforce budget limits, preferred suppliers, specified classes of travel and approval workflows to maintain compliance throughout the booking process.

Yes, we offer detailed, live reporting and analytics to monitor travel spend. Customisable reports can break down costs by department, project or cost centre, aiding in effective budget management.

Yes, we support sustainable travel by offering carbon emission tracking, eco-friendly travel options and partnerships with sustainable suppliers. We can also help develop a green travel policy for your business.  And, of course, we run the GTM Carbon Offset Programme.

Yes, we securely store your travel preferences, such as seating choices, airline memberships and passport details, to provide a personalised experience without requiring repeated input for each booking.

Yes, we can incorporate your company’s negotiated corporate rates with airlines, hotels and car hire suppliers into our booking system, ensuring your travellers benefit from the best available rates.

A strategic travel management partner like Global Travel Management goes beyond bookings to optimise your entire travel programme. We help reduce travel costs through negotiated supplier rates, embed corporate policy to improve traveller compliance, deliver robust reporting for financial oversight, and enhance duty of care with 24/7 support and real-time risk tools. By centralising travel operations with expert consultancy and advanced technology, your organisation gains consistency, control and measurable performance improvements across every trip.

Global Travel Management embeds your corporate travel policy into our online booking tool and approval workflows to ensure bookings align with budget and policy parameters. Our platform flags exceptions, enforces preferred suppliers and class of travel rules, and integrates with internal approval systems. Combined with detailed spend analytics and regular reporting, this ensures policy adherence, cost visibility and actionable insights that support smarter travel decisions.

Duty of care is central to a professional travel programme. Global Travel Management offers real-time traveller tracking, risk alerts and health advisories through tools such as PinPoint, ensuring you can locate and communicate with colleagues on the road. Our 24/7 support team - including an emergency hotline - provides assistance during disruptions, while automated risk notifications and UK Foreign Office updates help your organisation respond proactively to changing conditions.

Global Travel Management helps organisations achieve their sustainability and responsible travel goals through carbon emission tracking, eco-friendly travel options and structured programmes like the GTM Carbon Offset Programme. We provide carbon reporting by trip or traveller, enabling clients to monitor and reduce their environmental impact. These tools support corporate ESG commitments while aligning travel operations with broader sustainability objectives.

We provide a suite of integrated travel technology tools, including GTM Online - our self-booking platform accessible 24/7 - traveller itinerary apps, rail and ground transport booking solutions, and live reporting dashboards. Our systems can integrate with internal HR, finance and expense platforms, improving data flow, reducing duplicate entry, and enhancing compliance. Tools such as live carbon reporting and risk monitoring further extend the value of Global Travel Management’s technology ecosystem.

Yes. Global Travel Management’s experienced travel consultants handle complex and bespoke travel arrangements, including multi-city international itineraries, multi-segment trips, and large group or corporate event travel. We balance logistical intricacies with cost-effective planning, ensuring seamless connections, accommodation, and ground logistics while maintaining alignment with your travel policy and budget.

Global Travel Management provides expert support for visa and passport processing, reducing delays and compliance risks for international travel. Our team guides travellers through documentation requirements, handles application procedures where permitted, and ensures that all travel authorisations are in place before departure - easing the administrative burden for both travel managers and travellers.

We offer detailed, live reporting and analytics that break down travel spend, utilisation, policy compliance and supplier performance. Reports can be customised by cost centre, project or department, giving finance and travel managers a complete view of travel patterns and opportunities for savings. Our analytic tools support strategic planning, budget forecasting and continuous programme improvement.

Yes! Global Travel Management has always exhibited at the PA Show - both the Spring and Autumn Shows. We share our services and latest tools with Personal Assistants, Executive Assistants and Virtual Assistants, to help reduce the stress, time and cost of booking and managing corporate travel.

The Global Travel Management Business Travel Team was named Business Travel Team of the Year at the 2025 Business Travel People Awards. They were recognised for their dedication to excellence, professionalism, and expertise in supporting UK-based business travellers. https://awards.thebusinesstravelmag.com/2025-winners/