Logo of Global Travel Management in purple with a stylised globe icon in the centre.

 FAQs

  • Global Travel Management provides a wide range of business travel services, including booking flights, hotels, rail and car hire. We also offer itinerary management, expense tracking, 24/7 traveller support and compliance with corporate travel policies, all tailored to meet the needs of business travellers and corporate travel managers.

  • Yes, we provide 24/7 support for travellers. Our dedicated team is available around the clock to assist with emergencies, last-minute changes, or any travel-related queries, ensuring peace of mind outside regular business hours.

  • You can book a trip using our online booking tool or by contacting our travel consultants directly.

  • Yes, we excel at handling last-minute travel requests. Our experienced team can quickly secure flights, hotels and other arrangements to meet urgent business travel needs efficiently.

  • Yes, you can modify existing bookings by contacting our travel consultants or using our online booking tool, subject to your company’s setup. Note that changes may incur fees or depend on airline and hotel policies.

  • Cancellations and refunds are processed according to the terms set by service providers (e.g., airlines, hotels). Our team will guide you through the process and advise on any applicable fees or refund eligibility.

  • Yes, we offer invoice and credit account options credit for eligible clients. For specific terms or to set up an account, please contact our team directly sayhello@gtm.uk.com

  • Yes, we can design and maintain a bespoke self-booking tool customised to your company’s travel policies and requirements. This tool can streamline bookings and integrate with your internal systems.

  • We provide a variety of online booking tools, including our proprietary platform and integrations with leading industry tools. These allow you to book travel, manage itineraries, and track expenses seamlessly.

  • Yes, our systems can integrate with your internal tools, HR platforms or expense management systems, enhancing efficiency and ensuring a cohesive travel management process across your organisation. Ask us for details sayhello@gtm.uk.com

  • We collaborate with your company to embed your travel policies into our booking systems. Our tools enforce budget limits, preferred suppliers, specified classes of travel and approval workflows to maintain compliance throughout the booking process.

  • Yes, we offer detailed, live reporting and analytics to monitor travel spend. Customisable reports can break down costs by department, project or cost centre, aiding in effective budget management.

  • Yes, we support sustainable travel by offering carbon emission tracking, eco-friendly travel options and partnerships with sustainable suppliers. We can also help develop a green travel policy for your business.  And, of course, we run the GTM Carbon Offset Programme.

  • Yes, we securely store your travel preferences, such as seating choices, airline memberships and passport details, to provide a personalised experience without requiring repeated input for each booking.

  • Yes, we can incorporate your company’s negotiated corporate rates with airlines, hotels and car hire suppliers into our booking system, ensuring your travellers benefit from the best available rates.