Enhancing Travel for a Medium-Sized Manufacturing Firm
Background
A UK-based manufacturing firm with 400 employees, including 80 in Asian factories, coordinated 800 annual trips for site inspections, trade shows, and supplier visits. Their travel programme faced:
Booking Delays: Manual agency coordination slowed bookings, frustrating employees.
Expense Inefficiencies: Paper-based expenses caused fifteen hours of monthly rework.
Duty of Care Gaps: Limited visibility into traveller locations posed safety risks.
Sustainability Shortfalls: No tools to measure or reduce travel emissions.
Solutions Implemented
GTM delivered a targeted solution:
Mobile Booking App: A mobile-first platform enabled fast bookings with policy guardrails, ideal for on-site staff.
Expense Digitisation: Automated expense workflows reduced manual processing.
Traveller Tracking: GTM’s safety module provided real-time traveller location data and emergency alerts.
Emission Reduction Tools: CarbonCare offered low-emission travel options and offsetting.
Outcomes and Benefits
Time Savings: Booking delays fell by 60%, and expense processing dropped to 5 hours monthly.
Cost Savings: Smarter bookings saved 12% (£80,000 annually).
Enhanced Safety: Traveller tracking ensured compliance with duty of care.
CSR Gains: Offsetting 300 tonnes of CO2 supported sustainability goals.
Testimonials
“The mobile app is perfect for our field staff, and safety features give us peace of mind.” – T.G., Operations Director, Manufacturing Firm
“Emission tools help us make greener choices without hassle.” – R.N., Sustainability Coordinator, Manufacturing Firm
“Expenses are now quick and error-free, saving us hours.” – K.F., Finance Manager, Manufacturing Firm