Enhancing Travel for a Medium-Sized Manufacturing Firm

Background

A UK-based manufacturing firm with 400 employees, including 80 in Asian factories, coordinated 800 annual trips for site inspections, trade shows, and supplier visits. Their travel programme faced:

  • Booking Delays: Manual agency coordination slowed bookings, frustrating employees.

  • Expense Inefficiencies: Paper-based expenses caused fifteen hours of monthly rework.

  • Duty of Care Gaps: Limited visibility into traveller locations posed safety risks.

  • Sustainability Shortfalls: No tools to measure or reduce travel emissions.

Solutions Implemented

GTM delivered a targeted solution:

  • Mobile Booking App: A mobile-first platform enabled fast bookings with policy guardrails, ideal for on-site staff.

  • Expense Digitisation: Automated expense workflows reduced manual processing.

  • Traveller Tracking: GTM’s safety module provided real-time traveller location data and emergency alerts.

  • Emission Reduction Tools: CarbonCare offered low-emission travel options and offsetting.

Outcomes and Benefits

  • Time Savings: Booking delays fell by 60%, and expense processing dropped to 5 hours monthly.

  • Cost Savings: Smarter bookings saved 12% (£80,000 annually).

  • Enhanced Safety: Traveller tracking ensured compliance with duty of care.

  • CSR Gains: Offsetting 300 tonnes of CO2 supported sustainability goals.

Testimonials

  • “The mobile app is perfect for our field staff, and safety features give us peace of mind.” – T.G., Operations Director, Manufacturing Firm

  • “Emission tools help us make greener choices without hassle.” – R.N., Sustainability Coordinator, Manufacturing Firm

  • “Expenses are now quick and error-free, saving us hours.” – K.F., Finance Manager, Manufacturing Firm

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